Privacy Policy (GDPR)
Effective: 20.12.2025
1) Who processes your data
Personal data administrator: DMG Design EOOD, UIC: BG208605284, with registered office and management address: Burgas, e-mail: sales@dmgkitchen.com, tel.: +359879318181.
Representative/Manager: Todorova
Data Protection Officer – ‘Not appointed’.
2) What data do we collect
Identification data: name, surname, organization/position (if applicable).
Contact data: e-mail, telephone, address (if applicable).
Technical/log data: IP address, device/browser type, session data, referrers, time/date.
Form data: content of inquiries, comments, attachments (if any).
Marketing preferences: newsletter subscription, cookie choices.
3) For what purpose and on what legal basis do we process them
Responding to inquiries / contact form – legitimate interest and/or pre-contractual measures.
Sending newsletter/marketing – consent. You can opt out at any time.
Creating/maintaining an account – contract and legitimate interest for security/support.
Online sales/invoicing – contract and legal relationship in relation to accounting/taxes.
Site analysis and improvement (cookies/analytics) – consent when not strictly necessary.
Security and prevention of abuse – legitimate interest.
4) Cookies and similar technologies
Strictly necessary cookies – necessary for the functioning of the site (do not require consent).
Analytical/statistical – only with consent.
Marketing/advertising – only with consent.
You can manage your preferences via the cookie banner and browser settings.
5) Who do we share data with
Providers/processors: hosting (dmgkitchen.com), e-mail: sales@dmgkitchen.com, analytical tools, payment operators, courier companies.
Competent authorities: if legally required (e.g. NRA, court, police).
6) Transfer outside the EU/EEA
If we use services based outside the EU/EEA (e.g. providers in the USA), we guarantee protection through Standard Contractual Clauses (SCCs) and additional measures.
7) Storage periods
Contact form inquiries: up to 12 months after last correspondence.
Profiles/accounts: until account closure + 12 months.
Marketing subscriptions: until unsubscribe + 12 months.
Financial/accounting records: 5 years according to law.
Cookies: according to type – see Cookie Policy.
8) Your rights
Access to your data.
Correction of inaccurate data.
Erasure (right to be forgotten).
Restriction of processing.
Objection to processing.
Data portability.
Withdrawal of consent at any time.
9) Data security
We apply technical and organizational measures: encryption, access control, audits, staff training.
10) Automated decision-making / profiling
We do not carry out automated decision-making that produces legal or significant consequences for you.
11) Children’s policy
The site is not directed at persons under [age] years.
12) Changes to this policy
We may update this policy periodically. We will publish the changes here and indicate ‘Last update’.
13) Contact
DMG Design EOOD | Address: Burgas, ul. Hristo Fotev 56| E-mail: sales@dmgkitchen.com | Tel.: +359879318181